Jun
28
2010

5 Guidelines for LinkedIn Invitations

We'll connect with friends from elementary school in Facebook.  We'll reciprocate a Follow in Twitter (unless you are a MLM spammer).  But when it comes to LinkedIn, everybody has their own rules for connecting.

Admit it.  You're received this generic LinkedIn invitation from somebody you don't know:

I'd like to add you to my professional network on LinkedIn.
- Bob
 
What do you do?
 
Perhaps the very funny Rob Cottingham has the right idea...
 
 So I went searching for the answer...
 
I contacted a LION (LinkedIn Open Networker) in DC, a Marketing Executive in California, and a Product Manager at LinkedIn directly.
 
Let's start with the official recommendation from LinkedIn:
 
Whom should I invite to connect? which highlights the following...
 
"If you know little about the connection you weaken the integrity of the recommendation and your network."
 
The Product Manager at LinkedIn also recommended: 
 
 
At the other end of the decision tree from the official LinkedIn recommendation are LION's.  Here is the official statement from LinkedIn...
 
"L.I.O.N is an organization that is not affiliated or endorsed by LinkedIn. There are several user created groups with this name that can be found, each with their own group's summary and meaning."  
 
For example, LinkedIn limits a user's displayed connection to "500+ Connections", and it limits the number of invitations a user can send out to 3000 (which is why most LIONs need for you to send them an invitation to connect).
 
For more information on LIONs on LinkedIn, please reference Neal Schaffer's blog post.
 
Meet Brett Brody
 
Brett is a LION and is LinkedIn to over 12,500 professionals.  Brett is not a recruiter.  He owns his own company and is passionate about connecting people.  If you'd like to connect with Brett, simply send him an invitation.
 
 
Tim is a marketing executive in the consumer goods industry.  Tim is also the Founder of Tim's Strategy, an outstanding source for career advice and resources.  Tim's general rule for becoming LinkedIn to someone new is to speak first with that person over the phone.
 
So whatever your rule for building connections in LinkedIn, I recommend some Tips for LinkedIn Professional Etiquette:
 
1. Never Go Generic
When sending invitations, always include a personal note in the invitation.  Answer the question: What is your connection to this person?  Go beyond something system-generated  like "Bob Smith has indicated you are a classmate at James Madison University" (when you know, if you did a little research, the person graduated 8 years before you).
 
For example, if you read an article the person posted on the alumni news section, be sure to mention that.  I also make a point to send a personal note back when I accept an invitation.  Never forget LinkedIn is about building professional relationships so start it off with professional courtesy.
 
2. Be Timely
When you meet other professionals in person (clearly the most valuable way to connect) and exchange business cards, get LinkedIn within 24 hours.  The other person will remember your conversation and appreciate your timeliness. 
 
3. Have a Goal in Mind
When you send a LinkedIn invitation to someone, what is your goal?  I find it refreshing when someone clearly states why she reached out.   I always try to follow this rule when I send invitations.  Is this someone I feel I can help his business or career through some form of collaboration?  Is this someone I just met and would like to get to know better?  
 
4. Stick to Your Guidelines
Be consistent with your personal guidelines for sending and accepting invitations.  Don't forget the other person has his own rules too.  Unless you are connecting to a LION, never assume.  Nobody wants to have his invitation rejected or ignored (archived).
 
So what are my 5 guidelines for getting LinkedIn?
 
1.       I accept/send LinkedIn invitations if I've had the opportunity to work with you
 
2.       I accept/send LinkedIn invitations if we have met in person 
 
3.       I accept/send LinkedIn invitations if we have spoken on the phone (and an in person meeting is not feasible)
 
4.       I accept/send LinkedIn invitations to initiate a professional relationship where online, phone and/or in-person collaboration is expected
 
5.       My goal in every LinkedIn relationship is to be able to recommend your services to other professionals who trust my opinion 
 
 
That’s it. Pretty simple.   I believe in quality of relationships, not quantity.   I believe in focusing on your needs, not mine. I believe in communication the old fashioned way.
 
Am I LinkedIn to people I could not recommend at this time?   The answer is yes (see criteria 1 through 4), but my goal is still to be able to recommend your services to someone else. I hope the people who are LinkedIn to me have the same goal for me.
 
Success in your career is about your reputation to help others. Period.
 
Final tip: Do not ever assume a person’s LinkedIn list is the body of his or her connections. It’s not even close.  Until you build an actual trusted relationship with someone will you ever be introduced to the politician the person knows at church, the executive who lives down his street, or the person he plays golf with.
 
To borrow a quote from Bob Burg, “It isn't just what you know, and it isn't just who you know. It's actually who you know, who knows you, and what you do for a living." Stated another way...when looking at your LinkedIn connections, ask "Who do you know that knows what you know?" Those are your most valuable relationships.
 
 
I’m not a LION, but I believe in relationships to help make people successful (see criteria above). 
 
My LinkedIn address is http://www.linkedin.com/in/brentpeterson. Please help me understand how I can help you. I welcome the invitation.
 
Please share your guidelines for getting LinkedIn as well as other tips you may have for others.
 
If interested, I have also started a discussion group on Facebook. It would be great to have your input.
 
Thanks!
 

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   10 Comments
Paul Eichberger said on Jul 12,2010 at 5:50:50 AM
Great information, Brent!

I would like to make one clarification of the 3,000 invitation limit. Based on communication with people who have 10,000 or more connections...LinkedIn imposes invite limits in bunches of 3,000, but with good behavior you can request additional "re-supplies" of 3,000. Additionally, you have to request these resupplies at the time you reach your limit.
Ed Han said on Jul 16,2010 at 4:47:23 AM
I like how clean your guidelines are, Brent. When I offer a workshop re: LinkedIn, I always advise people to customize invitations--esp because if it's from the past, you want to be sure people remember who you are.
Tom Peracchio said on Jul 25,2010 at 9:58:12 PM
I too believe in quality of relationships, not quantity.

Since LinkedIn has a stated higher level of acceptance that Twitter, would it not be logical to assume that at some point in time you actually have some interaction with the person who accepts your invite?

I would rather someone not accept my invite, than to never acknowledge an e-mail once they accept.

It seems that for some, it is just a game to see how many connections they can get.
Karalyn Brown said on Aug 6,2010 at 7:28:06 PM
Hi Brent, Interesting blog and points. I opted to be an open networker a few years ago, and for me, hindsight is a beautiful thing. I regret it now. I was persuaded to by a friend but my gut instinct said no, at the time I couldn't justify why that was, but now I understand. One of the things about social media/ networking is that you never know how things pan out - the community dictates, and people follow what other people do. So I have now received hundreds, if not thousands, of emails from people, touting their business, in the name of networking. I find it difficult among all the thousands of connections to make contact with people who I need to. As I've receive so many emails, and just deleted most of them, I realise that for me, some sort of personal connection is important, and that I should have LinkedIn as a tool to keep people close or deepen a relationship. Anything else feels like spam. I also realise in talking to other headhunters, that they often look at who is in your network, so for me, I'm not sure about what having oodles of people says. It's strange. My personal face to face networking style isn't to gather millions of business cards, but to get to know one or two people on a more deeper level. Perhaps the lesson for me out of all of this, is to use LinkedIn and other networking tools, in a similar way that I would do face to face. Fewer people, deeper relationships. Not saying that suits everyone, but that's what I am comfortable with.
Brent Peterson said on Aug 10,2010 at 7:32:40 AM
Thank you all for the valuable feedback. Karalyn - Your story really hits home with me. I've never been an open networker on LinkedIn, but I've made a few exceptions. In a couple cases, I now regret it. I'm now starting to unconnect a few people because I can't be a point of referral for them and I don't expect them to go to bat for me either.

I genuinely want to help people and I can tell you do as well, but I know some people are simply collecting names (for what purpose I have no idea). Expect maybe to spam as you have already encountered.
Buddy Hodges said on Aug 24,2010 at 9:44:53 AM
Thanks Brent, for raising a fundamental question about the various purposes of social media. Your topic is close to my heart, because I write a blog, "RelatingOnline," about turning friends and followers into real relationships. I believe what counts is not only who you know and who they know, but also how they FEEL about you. Networking and referrals are motivated by feelings as as well as knowledge.

Although I certainly value quality more than quantity, one of the purposes of networking is to meet NEW friends with common interests or complimentary resources.
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Helping You Hire said on Mar 8,2012 at 12:22:47 PM
Wonderful information! As a staffing solutions expert, I recieve LinkedIn invitations from numerous people all the time and though I appreciate their wanting to connect with me, I really believe in quality not quantity. I really believe that LinkedIn is intended to help build professional relationships, so if you are not going to interact with the person at all why accept them on LinkedIn. Thank you very much for your post!
Moe Fainberg said on Apr 22,2012 at 6:06:45 PM
I have always thought of Linkedin as a source of inadvertent spam. It prompts the unsuspecting to turn over their entire email directory and send invitations to everyone there. Then, when the recipients don't respond, it continuously reminds them with messages that make it appear that the original person is making a personal appeal. Also, L-I only lets members view profiles. Therefore, I made this bogus profile, and decided to accept all local idiots' invitations. Some actually read the profile, and remove themselves. LOL
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